Privacy Policy

Last Updated: August 17, 2026

Thai Mama Taste (referred to as "we", "us", or "our") is a creative marketing agency specializing in the real estate industry. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

1. Information We Collect

We collect only the information necessary to provide our services and communicate with you. This may include:

• Contact Information: Name, email address, phone number, and company name when you fill out our contact form or inquire about our services.
• Project Information: Details about your property, project, or marketing needs when you engage our services.
• Website Usage Data: Non-personal information such as IP address, browser type, pages visited, and time spent on our site, collected via cookies and analytics tools (e.g., Google Analytics).

2. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your inquiries and provide information about our services.
• To deliver our marketing and branding services as agreed with you.
• To send you relevant marketing communications, but only with your explicit prior consent.
• To improve our website and services through analysis of usage data.
• To comply with applicable legal and regulatory obligations.

3. Consent and Opt-Out

We obtain your explicit consent before using your personal data for direct marketing purposes. You have the right to withdraw your consent at any time, free of charge, by contacting us at hello@thaimamataste.com. We will promptly cease using your data for marketing purposes upon receipt of your request.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

• Service Providers: With trusted third-party providers (e.g., payment processors, IT support, analytics platforms) who assist us in operating our business, under strict confidentiality agreements.
• Legal Compliance: When required to do so by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, loss, or alteration. These measures include:

• Secure, access-controlled storage systems.
• Encryption of data during transmission.
• Restricted access to personal data on a need-to-know basis.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. For example, financial records may be retained for up to 7 years as required by Hong Kong law. After that, your data will be securely deleted or anonymized.

7. Your Rights

Under the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486), you have the right to:

• Request access to your personal data held by us.
• Request correction of any inaccurate or incomplete data.
• Request deletion of your data, subject to legal obligations.
• Withdraw your consent for direct marketing at any time.

To exercise these rights, please contact us at hello@thaimamataste.com. We will respond within 30 days of receiving your request, subject to identity verification.

8. Third-Party Services

Our website may use third-party services such as Google Analytics and Meta Pixel for analytics and advertising purposes. These services may collect and process data according to their own privacy policies. We encourage you to review their policies for more information.

9. Cookies

We use cookies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and we encourage you to review it periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:

Thai Mama Taste
Email: hello@thaimamataste.com
Phone: +852 9123 4567
Address: 18/F, 99 Queen's Road Central, Central, Hong Kong